Privacy policy

Last modified: April 11, 2018.

This privacy and cookie statement applies to all website visits with WILA, Goorseweg 7, 7241 DB, Lochem (KVK 08031486).

WILA B.V. places great emphasis on protecting the personal details of its customers. We respect the privacy of our customers and naturally comply with all legal requirements when it comes to data protection and data security. How we do this can be read in our privacy and cookie statement below.

Personal details
During use of the WILA website, we obtain certain data from you. We retain and use only the personal data that are provided by you directly (such as filling out a contact form or signing up for a newsletter) or that which on submission is clearly provided to us for processing purposes.

In order to provide you with the best possible service, WILA needs to store certain personal data. We will use your personal details for various purposes: to accept your orders; to deliver your orders; for your personal account; to perform analyses (also look under 'cookies' section); to comply with legal obligations and to contact you (WILA and Authorized Service Partners). We demand our Authorized Service Partners to be equally careful as us when dealing with your details. The data that are processed are all the personal data that are asked in the registration form, cookie ID, click and surfing behaviours, and browser information. These data are not saved for any longer than necessary to achieve the above objectives.

We will not provide information to third parties unless we are required to do so by law. You can revoke your authorization at any moment in time. To do so, please contact our Sales department by phoning +31 (0) 573 289 850 or via Goorseweg 7, 7241 DB Lochem, info@wila.nl.

We implement strict security procedures in order to, for example, prevent unauthorized access to your personal details. If you wish to file a complaint for violating your personal data, you always have the right to do so via the Dutch Data Protection Authority (AP).

Cookies on WILA.nl
Cookies are small pieces of information stored on your computer when you visit a website/webshop, which are then used to e.g. remember your personal preferences. WILA also uses such cookies. You can prevent cookies from being stored, or delete already stored cookies, via your browser. Contact e.g. your browser Chrome, Internet Explorer, FireFox or Safari about the matter when doing so. Please note! If you deactivate these cookies, you will not be able to use all the features in the WILA website.

Several types of cookies are used at WILA:
1. Strictly necessary cookies (functional cookies)
These functional cookies are needed to enable the webshop to operate. The WILA webshop does not work effectively without these cookies. For example to accept our cookie policy.

2. Analytical cookies
WILA works with various statistical tools and uses these analytical cookies (with your consent) to, for example, see where our visitors come from and which parts of the Webshop they have visited. These cookies are very important to us when optimizing the site and making it more user-friendly.

3. Re-targeting/tracking cookies
Re-targeting/tracking cookies are used (with your consent) to create an anonymous profile for your surfing behaviour. This means adverts can be adjusted to match your interests.


For an overview of the cookies placed via our web-shop, please refer to our cookies overview. Registered data is only processed by WILA and is never shared with third parties, unless legally necessary.

Cookies: We use cookies to optimize the performance of our website and to meet the information needs of our visitors. By using our website, you are permitting us to place cookies on your computer. Read more about this matter in ourPrivacy and cookies statement.